Master Agentforce capabilities with comprehensive topic guides. Learn advanced strategies, implementation techniques, and best practices for Sales, Service, and Marketing agents.
Showing 17 of 17 topics
Develop comprehensive growth strategies for existing accounts using Agentforce AI agents to analyze opportunities, map stakeholders, and create expansion roadmaps.
Leverage Agentforce to build comprehensive stakeholder maps, analyze influence networks, and orchestrate engagement strategies for complex B2B sales cycles.
Master strategic opportunity development, deal progression analysis, and revenue forecasting using Agentforce AI to maximize win rates and accelerate sales cycles.
Deploy Agentforce to continuously monitor customer health indicators, predict churn risks, and automatically trigger retention interventions.
Monitor and analyze customer health scores, engagement patterns, and usage trends to identify at-risk accounts using Agentforce AI-powered analytics.
Track product feature adoption rates and identify opportunities for deeper engagement using Agentforce analytics to optimize customer success strategies.
Proactively manage contract renewals and identify expansion opportunities using Agentforce predictive analytics and automated workflows.
Prepare comprehensive QBRs that demonstrate value and strengthen relationships using Agentforce automated analysis and reporting capabilities.
Guide customers through successful implementations and onboarding processes using Agentforce project management and success tracking capabilities.
Identify and address potential risks before they impact customer satisfaction using Agentforce predictive analytics and automated intervention systems.
Use Agentforce to transform customer success stories into compelling marketing assets with automated content generation, stakeholder coordination, and multi-format optimization.
Create comprehensive content strategies that align with business objectives and target audience needs using Agentforce AI-powered content planning and optimization.
Design, execute, and optimize multi-channel marketing campaigns for maximum impact using Agentforce automation and performance intelligence.
Develop sophisticated lead qualification and nurturing strategies to drive conversion using Agentforce intelligent lead scoring and automated nurture workflows.
Monitor competitor activities and develop strategic positioning advantages using Agentforce automated competitive analysis and market intelligence.
Identify and evaluate new market opportunities for business expansion using Agentforce market intelligence and predictive analytics.
Create highly targeted and personalized marketing experiences for different segments using Agentforce AI-powered personalization and audience intelligence.
Start with these foundational topics to build your Agentforce expertise
Master account management and opportunity development
Build customer success and retention capabilities
Advanced content and campaign strategies