Agentforce Actions

Explore comprehensive configuration guides for Agentforce actions. Learn to build custom AI-powered workflows with step-by-step implementations, real-world examples, and practical deployment strategies.

Showing 12 of 12 actions

Analyze Account Health

Sales AgentIntermediate

Configure a custom Agentforce action that analyzes account health by pulling data from Salesforce and providing AI-powered recommendations for your sales agents.

15-25 minutes
Custom Flow Action
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Develop Growth Strategy

Sales AgentAdvanced

Configure an Agentforce action that helps sales reps create account growth strategies by analyzing expansion opportunities and generating actionable recommendations.

20-30 minutes
Custom Flow Action
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Analyze Customer Health

Service AgentIntermediate

Generate comprehensive health score analysis with trend analysis and risk identification using Agentforce AI.

5-10 minutes
Health Monitoring
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Churn Risk Assessment

Service AgentAdvanced

Evaluate customer churn probability and generate targeted intervention strategies.

8-12 minutes
Risk Management
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Feature Usage Analysis

Service AgentIntermediate

Compare feature adoption across customer segments and identify optimization opportunities.

6-10 minutes
Feature Adoption
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Product Adoption Strategy

Service AgentAdvanced

Create personalized adoption strategies based on customer profile and usage patterns.

15-20 minutes
Feature Adoption
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Renewal Risk Analysis

Service AgentAdvanced

Assess renewal probability and identify factors that could impact contract renewal.

10-15 minutes
Renewal & Growth
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QBR Preparation

Service AgentIntermediate

Configure an Agentforce action that automates the creation of comprehensive quarterly business review materials with data-driven insights and strategic recommendations.

30-45 minutes
Executive Engagement
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Monitor Health Score

Service AgentIntermediate

Deploy Agentforce to continuously monitor customer health indicators, predict churn risks, and automatically trigger retention interventions.

8-12 minutes
Customer Success
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Value Realization Report

Service AgentIntermediate

Configure an Agentforce action that generates comprehensive reports showing business value and ROI achieved through automated data analysis and visualization.

15-20 minutes
Business Impact Analysis
Configure action

Executive Check-in Prep

Service AgentAdvanced

Configure an Agentforce action that prepares for executive-level meetings with key insights and strategic recommendations tailored for C-level stakeholders.

18-25 minutes
Executive Engagement
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Develop Case Studies

Marketing AgentIntermediate

Use Agentforce to automate the creation of compelling customer success stories with AI-powered content generation, stakeholder coordination, and multi-format optimization.

20-30 minutes
Content Strategy
Configure action
12
Total Actions
Across all agent types
9
Categories
Specialized workflows
3
Agent Types
Sales, Service, Marketing