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Feature AdoptionIntermediate

Feature Usage Analysis

Compare feature adoption across customer segments and identify optimization opportunities.

Estimated Time
6-10 minutes
Prerequisites
3 items
Outcomes
4 goals
Integration
Salesforce Service Cloud, Product Analytics
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Feature Usage Analysis with Agentforce

Overview

Analyze feature adoption patterns across customer segments to identify optimization opportunities and improve product engagement.

Prerequisites

  • Usage data access
  • Customer segmentation
  • Analytics tools

Expected Outcomes

  • Compare adoption rates across segments
  • Identify optimization opportunities
  • Generate usage insights
  • Create adoption benchmarks

Data Requirements

  • Feature usage data
  • Customer segment information
  • Time-based usage metrics
  • Product configuration data

API Details

INPUT PARAMETERS
usage_datacustomer_segmentstime_range
OUTPUT PARAMETERS
adoption_ratessegment_comparisonoptimization_opportunities
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