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Renewal & GrowthAdvanced

Renewal Risk Analysis

Assess renewal probability and identify factors that could impact contract renewal.

Estimated Time
10-15 minutes
Prerequisites
3 items
Outcomes
4 goals
Integration
Salesforce Service Cloud, Contract Management
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Renewal Risk Analysis with Agentforce

Overview

Advanced analytics to assess contract renewal probability and develop targeted retention strategies.

Prerequisites

  • Contract data
  • Usage history
  • Satisfaction metrics

Expected Outcomes

  • Calculate renewal probability
  • Identify risk factors
  • Generate action plans
  • Create renewal strategies

Data Requirements

  • Contract information
  • Historical usage data
  • Customer satisfaction scores
  • Support interaction history

API Details

INPUT PARAMETERS
contract_detailsusage_historysatisfaction_scores
OUTPUT PARAMETERS
renewal_probabilityrisk_assessmentaction_plan
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