Account Management

Engagement Pattern Analysis

Analyze engagement patterns across all stakeholders at [Account Name] to identify relationship strengths, gaps, and opportunities.

  • Review all interaction channels:
    • Meeting frequency and attendance
    • Email communication patterns
    • Support ticket engagement
    • Training participation
    • Event attendance
    • Digital content consumption
  • Identify engagement trends by:
    • Stakeholder role and level
    • Department and function
    • Project involvement
    • Decision influence
    • Value realization impact
  • Map relationship networks:
    • Internal influence patterns
    • Cross-department connections
    • Champion relationships
    • Decision-making flows
    • Information sharing paths
  • Generate engagement strategies for:
    • High-value stakeholders
    • Underserved relationships
    • New role transitions
    • Strategic initiatives
    • Risk mitigation needs
  • Include success metrics for:
    • Relationship strength
    • Engagement effectiveness
    • Communication impact
    • Value demonstration