Account Management

Product Usage Analysis

Perform a detailed product usage analysis for [Account Name] covering the past 12 months.

  • Analyze usage patterns across:
    • Department and role-based utilization
    • Feature adoption depth by user type
    • Workflow efficiency metrics
    • Integration effectiveness
    • System performance impact
  • Compare against success benchmarks:
    • Similar customer implementations
    • Industry standard patterns
    • Historical growth trends
    • Projected adoption goals
  • Identify potential concerns:
    • Usage pattern changes
    • Adoption plateaus
    • Feature abandonment
    • User engagement drops
    • Performance issues
  • Create stakeholder-specific recommendations:
    • Executive summary with business impact
    • Technical optimization guidance
    • User enablement strategies
    • Success metrics and KPIs
  • Include visualization options for:
    • Quarterly business reviews
    • Technical deep dives
    • Team success celebrations
    • Improvement planning sessions